Membership faqs

• Can my children visit alone?
  At least one named pass holder must accompany children. Also, a named cardholder must be present for a guest using the Dual Guest or Family Plus Guest membership.
• Can I give my card to a friend to use?
  A named cardholder must be present for your guest to be able to enter the Park at no additional cost. This option is available for Dual and Family Plus memberships only.
• Can I bring my caretaker/nanny?
  If your nanny, caretaker, or unnamed adult visits the Park with a membership card that does not have at least one named member present, the entire party — including children — will be required to pay for admission. For this reason, we suggest you name the caretaker as the third person in the Family Plus membership.
• How long until I receive my card?
  Please allow up to two weeks to receive your membership pass in the mail. Each person named on the membership card will need to have their picture taken on the first visit using the card. If you lose your membership card, there is a $10 replacement fee.
• Are membership sales final?
  All Park membership sales are final. All transactions, including gift memberships, are non-refundable and non-transferable. Memberships cannot be applied toward field trips and group rates.
• Have additional questions?
  For questions regarding memberships, please call us at 928.567.2840 or email us at [email protected].